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Showing posts with label Change. Show all posts
Showing posts with label Change. Show all posts
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A Good Plan Requires Great Execution

When we think about change, more often than not, a plan is developed, implemented, and evaluated with the goal being improvement. The journey to improve is a process that requires various strategies that are aligned to a specific focus as outlined in a mission statement or vision document that describes the why. Most schools, districts, and organizations have both. The details on how to achieve both the mission and vision come to fruition in the form of desired goals and outcomes supported by specific measures and targets. The final piece to a good plan is the results. No matter how good a plan for change and improvement is, the proof is in the pudding. Here is where execution comes into play.



For the updated edition of Digital Leadership, I created the image above, which outlines the critical elements of a sound strategic plan. In a previous post, I focused on the essential questions as a means to ensure efficacy when time and resources are needed to get the change or improvement process going. While these are undoubtedly important, it is incumbent upon all involved to always think about how the plan will unfold in relation to mission, vision, goals, desired outcomes, and results. 

Mission and Vision

These two planning elements are often used interchangeably or mistaken for one another. Schools, districts, and organizations summarize their goals and objectives under the guise of each of these. Both of these serve different purposes but are often confused with each other. While a mission statement describes what the institution wants to do now, a vision statement outlines what they want to be in the future. Consider this from Glenn Smith:
Mission answers the question, “Why do we exist?” Vision answers the question, “What will the future look like as we fulfill our mission? What will be different?” While mission is about today, vision is about the future, what we will become.
The mission statement outlines the motivation for helping all learners succeed with their education. It provides a basis for how the resulting strategic plan will be developed and implemented. The mission provides the starting point of the journey while the vision adds clarity as to how to arrive at the preferred destination. Both are pretty much pointless without action.

Desired Outcomes and Goals

The plan is all about meeting the unique and diverse needs of learners today, first and foremost. As society continues to change, so should our strategies that align with the vision and help make the mission a reality. Each desired outcome and goal provide a building block to help transform your school or district in a way that best prepares learners now and in the future. The University of Kansas outlines three types of objectives that can be referenced to develop outcomes and goals:

  1. Process - These provide the groundwork or implementation necessary to achieve everything specified in the plan.
  2. Behavioral - These look at changing the behaviors of people (what they are doing and saying) and the products (or results) of their behaviors.
  3. Community-level outcomes - These are often the product or result of behavior change in many people. They are focused on change at the school or district level instead of on an individual level.

The concept of a Return on Instruction (ROI) and the innovative change process can significantly assist in the development of desired outcomes and goals. Once established, following the SMART (specific, measurable, achievable, relevant, timed) protocol will go a long way to ensuring success.

Measures and Targets

The only way to determine if outcomes and goals have been achieved is through the development of specific criteria by which to measure and analyze progress. After these are in place, accountability structures have to be aligned to each. If not, then the chances of success in terms of scalable improvement diminish. How you hold yourself or others in the case of schools and districts accountable for meeting determined measures and targets are not for me or other outsiders to dictate. However, executing any plan in a way that leads to efficacy requires this commitment.  

Results

Success doesn’t come by way of just words, but instead through actions that lead to tangible results. While talk gets the mission, vision, goals, desired outcomes, measures, and targets in place, it’s the qualitative and quantitative evidence that will determine if the plan is a success or not. Great execution of a plan might never achieve the exact results you had hoped for. The key, however, is to determine if they can clearly show in some way that the mission and vision have become a reality.

As the plan is constructed and the time nears for execution consider the following to stay on track:

  • Clear expectations and communication are vital.
  • Consensus is important.
  • Benchmarks help pave the way.
  • Accountability is the glue that holds everything together.
  • Results either articulate success or provide an opportunity to reflect and start anew.

Planning for change takes time. Executing a plan takes even more time. In both cases, patience, diligence, and commitment will be necessary. A good plan becomes great when it is executed in a manner that leads to evidence that the mission and vision are more than just words, but reality.


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The Stages of Innovative Change

Change isn't coming as it is already on our doorstep. Granted, this has been the case for thousands of years thanks to either discoveries such as fire and cultivated crops or inventions that led to the creation of electricity, manufacturing, and expeditious travel. No organization or system in any field is impervious to this fact when one looks at a myriad of disruptive forces at play in society. In the case of education, the choice is to either adapt or evolve in ways that lead to improved outcomes aligned to teaching, learning, and leadership. Just because something worked in the past doesn't necessarily mean it is still an effective strategy now.

The desire or imperative to change depends on a combination of perspective, culture, and achievement. Neither is more important than the other, in my opinion, but all are informed in some way or another by results. Hence the pursuit of innovative practices to usher in needed change. More often than not, there is a will to innovate through the pursuit of new and different practices that aim to improve what our learners and we do inherent in our respective position. Just because we try something different doesn't mean that we or the practice is actually innovative. This is proven or disproven by a tangible result in the form of qualitative or quantitative evidence. To debate this fact takes away from the real power that innovation can have in education.

Now let's focus more on the process of innovative change. It begins with one person and his or her actions to move the needle on a specific practice. As I always say, don't expect others to do what you have not or have been unwilling to do yourself. Now don't get me wrong, this is a fantastic and needed start. However, change in the context of an entire school, district, organization, or system relies on moving the masses so that all learners, staff, or stakeholders benefit. Herein lies both the challenge and the opportunity inherent in the process. In Digital Leadership (2nd Edition), I provided the following image that highlights six common stages that schools work through in order to successfully implement innovative change that impacts the entire culture.





Status Quo

The rationale that leads to both a conversation and a need for change begins here. It is here where the most dangerous phrase in education typically rears its ugly head – That's the way we have always done it (TTWWADI). What results is either a sense of comfort (i.e., high test scores) or fear (what if we try something different and it doesn't work). In both cases, the pursuit of innovative practices either stops or never even begins. Acknowledging that the status quo is holding your system back and that something has to be done differently to improve outcomes gets the ball rolling.

Struggle

News flash – many people don't like change as the status quo presents cover from failure. With any new idea or strategy, there will always be a sense of personal and collaborative struggle. It's the latter that the majority of our energy has to focus on. Moving towards systematic transformation requires an understanding that the journey is rarely easy and seamless. The struggle is also defined by what seems like never-ending challenges such as time, money, support, infrastructure, inadequate professional learning, mindset, and colleagues who fill either the role of antagonist or naysayer. The struggle is real people, and to scale change, you must be prepared upfront.

Dissonance

The stage is characterized by a lack of agreement typically defined by inconsistencies between the beliefs one holds or between one's actions and one's beliefs. Dwight Mihalicz provides this great synopsis on the importance of this stage.
Discord is all around us. And conflict in organizations is nothing new. Why is conflict so pervasive in most organizations, to the extent that some organizations are dysfunctional by any definition? And yet employees tolerate the conditions. This has to do with the concept of dissonance. Dissonance has less to do with conflict and more to do with understanding how and when conflict incites change, and what needs to take place for change to happen seamlessly. 
Dissonance only comes into play when the system breaks down unpredictably and doesn't work. In this state, people are no longer willing to put up with it because there is now unpredictability with results causing discomfort, prompting the desire to change.
The main takeaway here is to embrace dissonance and use it as the fuel for innovative ideas.

Innovative Idea(s)

The foundation is now set for the stage where an innovative idea or strategy can be discussed, implemented, sustained, and evaluated for success based on a tangible result. When developing or presenting an innovative idea, keep these questions in mind:

  • Why will it improve what you or your learners do as well as the culture? 
  • How do you (or will) know it has led to an improvement? 
  • How do others determine if it has led to an improvement? 
  • What is needed to scale the effort(s)? 

Assimilation

In this stage, the innovative idea becomes absorbed into the very fabric of a school or district's cultural DNA. It isn't about one educator, classroom, or isolated practice. The idea takes form and is both embraced and implemented at scale. The key point here is while it is great to experience success at the individual level, real change that impacts the majority is assimilated across all aspects of teaching, learning, and leadership.

New Status Quo

The final stage is what the end goal of any innovative change effort should be, and that is the creation of a new status quo. It is at this point where you can hear and see through multifaceted evidence that new and different has actually led to a better result. What this ultimately looks and feels like will vary from school to school or system to system, but the fact remains that the change effort has been embraced and sustained.   

Innovation is a collective endeavor geared at not only individual but, more importantly, system improvement.  Research can be used to inform and influence the process but does not need to drive it. What is important is to show how innovative practices can, and will, improve our work.  Evidence that illustrates efficacy helps move innovation from an isolated practice focusing on small pockets to scalable change that impacts an entire culture. Start small, but think and plan for big while referring to the stages presented above. 

Innovate with a purpose, but make sure the venture extends well beyond an individual level. In the end, it's not about how much you innovate in education, but the resulting impact of the changes on the collective. 
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Great Leaders Embrace Multiple Styles

We have all heard the saying don’t put all your eggs in one basket. It represents a sound piece of advice for any leader, especially in the field of education.  The reason being is that a person in a position of power or influence should not concentrate all efforts in one area since initiating and sustaining change requires a dynamic mashup of strategies. The bottom line here is that if all of your resources and energy focus on just one thing, the chances of empowering the masses to embrace new ways of thinking or initiatives will be severely hampered.

As styles go, they are numerous, and in many cases, we, or others, often place us in one or another. This can be both good or bad, depending on perspective. Different people respond to different styles. What works for one might not for another and vice versa. Hence the imperative not to conform to one specific style. This is not to say that a leader can’t or shouldn’t excel in a particular style. However, a convergence of styles separates generalists from specialists when it comes to leadership. In terms of the successful implementation of innovative ideas, those who embrace a more general mindset get better results. Consider this perspective from Ideas for Leaders:
The core reason that generalists inspire and create greater innovation is their courage to make mistakes; this courage, in turn, is explained by the knowledge that they have skills that can be applied elsewhere. This is a major advantage for generalists. Innovation is risky. An additional factor contributing to the innovation success of generalists is that they have a perspective that allows them to look beyond assumptions and ‘think outside the box.’ As a result, the innovation they push is original and impactful.



Below are some common styles prevalent in leadership today.

Managerial

Whether we like it or not, management plays a pivotal role in leadership. Mark Miller provides this insight:
Great leaders ultimately must rely on a holistic approach to leadership—they must be both a visionary and a manager. They must know the strategy and the big-picture and know how to put it to work and ensure it gets done. They must inspire and connect to people individually. Great leaders are managers because they understand the specific ways that work needs to get done to be efficient and effective. Great managers are leaders because they take the tasks that need to get done and know how their talents fit and, more importantly, how to bring out the talents of others to gain even greater results.
Managing might not be flashy, but it certainly helps achieve results. Important aspects include establishing rules, meeting goals, having efficient operations, improving performance, setting priorities, and executing the strategic plan.  The truth is the best leaders and managers are interchangeable. Too often, however, people are one or the other. These leaders will miss vital tasks that ultimately drive team success.

Instructional

Successful schools and districts have leaders who prioritize instructional strategies that lead to improved learning outcomes. They possess keen insight and knowledge on both traditional and innovative pedagogical techniques that empower learners to think critically, construct new knowledge, and apply what has been learned in a variety of ways.  Instructional leaders roll up their sleeves and make the time to get into the trenches. Getting in classrooms and providing timely feedback to teachers is prioritized. Additionally, they engage in ongoing learning conversations with fellow administrators while seeking out the best professional development opportunities for staff.

Inspirational

Virtually everyone either wants or likes to work with a leader who inspires. These people not only help to establish a shared vision and plan for action but more importantly, they create an environment that motivates and empowers people to be their best.  Inspiring leaders take this a step further by demonstrating passion and commitment to the implementation of all aspects of the vision and resulting strategic plan for improvement. He or she talks the talk, walks the walk, and motivates everyone else to do the same. Eric Garton provides this take:
Inspiring leaders are those who use their unique combination of strengths to motivate individuals and teams to take on bold missions – and hold them accountable for results. And they unlock higher performance through empowerment, not command and control. Leaders who both inspire people and generate results find ways to constructively disrupt established behaviors to help employees break out of culture-weakening routines.
In the end, it is actions that ultimately inspire, not pie in the sky, and fluffy talk.

Transformational

Transformational leadership is based on a theory where a leader works with teams of educators to identify needed change, creating a vision to guide the change through innovative ideas, and executing the change in tandem with committed members of a school, district, or organization. It is a collaborative responsibility for taking action to reach future-oriented goals while meeting the intellectual, emotional, and physical needs of each student. Transformational leaders consistently make observations, listen intently, leverage a growth mindset, and, most importantly, take action to improve the organization.


Great leaders don’t pigeonhole themselves into one specific style. They openly embrace the benefits and rewards of being a generalist through convergence. In the end, leadership is not about telling people what to do but instead taking them where they need to be. It is challenging to accomplish this goal if all of the eggs are placed in the same basket.


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Insecure Leaders Point Blame Everywhere but Themselves

There are many opinions as to what constitutes effective leadership, something that I have written about extensively over the years. However, my perspective is just from one lens. I often pose a question on what is it that great leaders do in the workshops I facilitate, and many consistent characteristics emerge. Some of the top responses where there is consensus include communicate, listen, innovate, have a vision, risk-taking, and focus on relationships. It is tough to argue that any of these are not necessary when it comes to successfully implementing change. Success, however, lies in a leader's confidence and execution to move people where they need to be through empowerment.

Great leaders who empower those they work with are confident. Poor ones are insecure. Lolly Daskal wrote a fascinating article highlighting the characteristics that embody the insecure leader. She identified the following seven characteristics:
  • Shying away from challenges
  • Positioning yourself to look good
  • Aversion to helping others grow
  • Disrespect for others
  • Being a know-it-all
  • Staying behind a closed door
  • Refusing to handle conflicts


After reading the article, I reflected on a story that an educator recently shared with me. The gist of it was about a statement that was made by his principal, where a shot was taken at the predecessor. During a meeting with the staff to open up the new school year a statement was made something to this effect (disclosure – I am not using the real name), "I am not going to throw many things up against the wall like Mr. Smith did and see what sticks." Not a very motivational way to open up the school year, in my opinion. What was more troubling was how the statement made the educator and his colleagues feel as the consensus was that the statement portrayed the principal's lack of ability to implement his own agenda. Comments like this that either place blame or undermine previous administrators bring to light leadership insecurities.

A confident leader would not have made a statement like that. The story above falls into the know-it-all and disrespect category. Here are som of Daskal's thoughts.
Insecure leaders are petrified of coming across as insignificant or incompetent, so they overcompensate by pretending they know it all. They rarely ask questions--and when they do, they almost never wait for the answer.

When you're insecure, you work hard to gain respect for yourself--sometimes even by belittling others to put yourself ahead. If you feel inadequate, disrespecting others can help elevate your own status. 
The bottom line here is that insecure leaders point blame everywhere but themselves. If change doesn't stick or is not embraced by staff, the insecure leader then passes the blame to others both internally and externally.  Needless to say, this is not healthy for school culture. How a leader deals with a lack of confidence speaks volumes about his or her ability to inspire, motivate, and empower staff as well as to lead sustainable change. There are practical ways to build confidence. The Vantage Consulting blog highlights the following dispositions that leaders should practice to accomplish a confidence boost:

  • Courage
  • Humility
  • Teachableness
  • Clarity
  • Engaging conflict
  • Being a facilitator of others' success 


When it is all said and done, the buck stops with the leader. Confident leaders help to build the confidence of the staff. When times get tough, it's easy to point the blame elsewhere. Real leaders own their culture, for better or for worse. If it is the latter, then they take the needed actions to get the ship right.

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6 Ways to Improve Professional Learning

No matter your position in education, you have gone through some form of professional development. In many cases, the act of being “developed” comes in a variety of standard types such as workshops, mandated PD days, presentations, conferences, book studies, or keynotes. Many of these are often the one and done variety or conducted in a drive-by manner. Now, don’t get me wrong; some educators find value in the experiences I have outlined above and have gone on to change their respective practice for the better. However, I would say an equal amount have found little to no benefit. The bottom line is that all educators yearn for quality professional learning as opposed to development that leads to sustained improvements in teaching, learning, and leadership. The image below from Katie Martin sums up nicely what educators want out of professional learning. 



So where is the disconnect when looking at the typical professional development offerings? Some recent research provides great insight into this issue (Darling et al., 2017):
Research has noted that many professional development initiatives appear ineffective in supporting changes in teachers’ practices and student learning. Accordingly, we set out to discover the features of effective professional development. We define effective PD as structured professional learning that results in changes to teacher practices and improvements in student learning outcomes. Through a review of 35 studies, we found seven widely shared features of effective professional development. Such professional development:
  1. Is content focused
  2. Incorporates active learning, utilizing adult learning theory
  3. Supports collaboration, typically in job-embedded contexts
  4. Uses models and modeling of effective practice
  5. Provides coaching and expert support
  6. Offers opportunities for feedback and reflection
  7. Is of sustained duration 
The same focus areas listed above apply to people in leadership positions just as much as teachers, as supported by research. Leaders need consistent support and feedback on all aspects of the position to continually grow and improve, but the most emphasis should be on issues related to instructional leadership that leads to pedagogical change.

Over the years, I have been blessed to be a part of several long-term professional learning projects in schools and districts across the United States. Even though each project is different, each contains an assortment of classroom observations, strategic planning, coaching, and loads of feedback. Through each experience, I open myself to learn, unlearn, and relearn with the educators that I am working with shoulder to shoulder in the trenches. Below are a few lessons learned.

Model what you expect

Adult learners don’t like to be spoken at. Many want to see what a strategy actually looks like in practice and then have the time to apply it. The also really want to see how it can be successfully implanted when aligned with the realities they face. A focus on the why might get educators all excited, but that typically fades when they need more of the how in terms of what the strategy actually looks like in practice. After you model, give people time to apply what they have learned.

Share exemplars

I am always asked for examples of innovative practices in action and what they look like at various grade levels. It is important for many educators to see success through the lens of their peers. By doing so, the task of change becomes more doable in the eyes of those engaged in the professional learning experience. Thanks to being in different schools each week, I have been able to curate so many artifacts that are then used to help others see how a strategy or idea has been implemented successfully (especially from Wells Elementary). Once an exemplar is shared, give educators time to reflect and then plan their activities.

Feedback and more feedback 

Virtually every educator wants feedback, and when delivered the right way, it can lead to powerful improvements to practice. When it comes to ongoing support in the form of job-embedded coaching, timeliness and specificity are critical in the eyes of the receiver. During year two of my continuing work with Wells Elementary, the administrative team asked me to develop videos for each grade level. For example, after conducting walk-throughs of all third-grade teachers time was built into the schedule for me to create a video emphasizing commendations and areas for growth. By the end of the day, six different videos were reviewed by the teachers during grade-level meetings. The goal was then to act on the feedback prior to my next visit.  Always make time for feedback.

Get Creative 

Doing the same old thing the same old way becomes boring not only for those engaged in professional learning but also for the facilitator. That’s why I am always open to ideas from the schools and districts I work with to spice it up. Recently Cheryl Fisher, the principal of Wells Elementary, asked me to create a scavenger hunt. I am so glad she did, as it was a huge success. Here is some more context. The school opened up three years ago, and I have been engaged with them since the beginning.

In an effort to differentiate on this particular day, I was to work with all first-year teachers. After a hands-on workshop with time to reflect and apply what had been learned, I sent them all on a digital scavenger hunt using Goosechase. Several missions were developed where they had to go find evidence of the practice being implemented by one of their peers. Not only did they have a blast, but also we were all able to see how innovative methods have become the standard at this school. Getting creative with professional learning will take a little time on your part, but in the end, it is worth it.

Add some personalization

There is nothing better in my opinion than putting teachers and administrators in charge of their professional learning. I see personalization as a move from “what” to “who” to emphasize a shift to ownership on the part of the educator. For example, I have been working this year with the Corinth School District in Mississippi in a job-embedded coaching role. After spending an entire day visiting classrooms and providing feedback, I then empowered the teachers and administrators to collaboratively plan out their next day with me based on agreed focus areas.

When I was the principal at New Milford High School, I created the Professional Growth Period (PGP). By giving my teachers time during the school day, I let them choose their own path and pace to work on innovative practices. Feedback on what they had accomplished was provided at each end of year conference. In the end, I gave up my time to cover duties, so my teachers could learn.

Time 

Time is critical to success, no matter what professional learning pathway is pursued. As you think about what you want to accomplish in your school, organization, or district, think carefully about how time will be provided. As you have seen above, time is a crucial element in each strategy above.

When it comes to professional learning, either advocate for what you feel you need and deserve, or work to create the types of experiences that educators will find value in.

Darling-Hammond, L., Hyler, M. E., Gardner, M., & Espinoza, D. (2017). Effective teacher professional development. Palo Alto, CA: Learning Policy Institute.
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Bringing Out the Best in Others

It’s no secret that great cultures bring out the best in people and in turn, this leads to systemwide success. Success is a fickle thing, though. There might be specific indicators that are used to quantify whether an organization is good or even great, but there is no set recipe that I know of as to how to accomplish this feat. What I do know is that it is not the result of one person or department. When change happens and leads to improved outcomes, it is the result of the collective. One person, however, can be the catalyst for this type of change through a variety of strategies that empower the masses to be more than they feel they can be. Lolly Daskal outlines eight realistic ways to bring out the best in people you either work with or serve.

  1. Appraise them carefully
  2. Model the way
  3. Believe in their success
  4. Provide feedback
  5. Give them power
  6. Offer public praise
  7. Give autonomy
  8. Lead from within


The above advice is spot on and can serve both teachers with their students and administrators with their staff. Each strategy leads into some much more significant elements of school culture. Thus, I decided to create an acronym that outlines how to bring out the best in others.

Belief
Empathy
Selflessness
Trust

Belief is a superpower, in my opinion. Empowering others to believe in something bigger than themselves leads to the embracement of new ideas and strategies. Without it, the chances of implementing and sustaining change are net to zero. Belief in our learners also goes a long way to getting them to willingly engage in more challenging thinking and application of learning.

Empathy means, quite simply, showing to others that you genuinely understand what they are going through. It is vital for us to imagine ourselves in the position of our students, staff, and community members. This gives us a better perspective on the challenges and feelings of those we are tasked to serve. Better, more informed decisions can result from “walking in the shoes” of those who will be most impacted by the choices that we make. A culture of excellence is created through relationships built on trust and sustained through empathy.

Selflessness means putting others before yourself through both talk and actions. It is about helping those around us or within our care and not looking for any type of favor to be returned or recognition. The messages sent through selfless behaviors build people up in more ways than you will ever know. By selflessly serving others, a culture of respect and admiration will be created. Even if you are in a position to hold others accountable, remember that you are just as accountable to them. Selfish behaviors, on the other hand, do everything but bring out the best in others. Nobody is willing to give themselves up or work harder for someone who is only about themselves.

Trust might be the most critical element when it comes to bringing out the best in others. In the words of Brian Racy, “The glue that holds all relationships together — including the relationship between the leader and the led — is trust, and trust is based on integrity.” Without trust, there is no relationship. If there is no relationship, no real learning or change will occur. It is critical to reflect on how we not only improve but also develop trust in and with the people with whom we work.

As you reflect on your role as either an administrator or teacher, think about how your actions bring out the best in staff and students respectively. More importantly, where is there an opportunity for growth?
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It Won't Work...Or Will It?

When we look at various aspects of society, there is always an innate desire to improve through innovation. However, there seems always to be impediments to this process. Perhaps it is the little voice in your head that says any new idea or strategy is a waste of time, as it has no chance to succeed. Maybe it is the collective voices of colleagues pushing you to abide by the status quo and not rock the boat. Throw in fear, complacency, or a myriad of other excuses and the pursuit of innovative practices either wane or never transpires. You will never know what could have been if you don’t take the chance to try something new. Don’t just take my word for it. Check out all of the innovations that people thought wouldn’t work below.




Pretty interesting right? At one point, all of the ideas above were deemed crazy or doomed to fail. Each has been a disruptive force that has changed how people watch movies, book hotels, listen to music, access information, get assistance, store files, or get from one place to another. Many lessons can be learned from past innovations that have reshaped culture and society. For starters, you need to believe in an idea or strategy that might be obscure or shunned upon now. Sure, it might not work, but history has taught us that some of the greatest successes of all time resulted from failure. Always base any decision to try something new on the premise that is it better for your learners and will ultimately improve professional practice.

Another element to consider is moving beyond the misconception that innovation in education has to do with technology. I often look at two ideas that were implemented during my time as a principal that had very little to do with tools or gadgets and everything about improving either school culture or the learning experience for our kids. From a cultural end, we developed learning academies, a school within a school model, to move away from an environment where we continued to do what we had always done. The result was three distinct academies, open to all learners regardless of GPA or label, where they not only pursued a distinct area of study of interest to them but also ultimately graduated with ten to fifteen more credits than the state of New Jersey required.

Grading is another entity that is ingrained in many schools and districts. Some have gone so far as to get rid of grades, which in my opinion, is both innovative and disruptive. Sometimes learning is devalued by a number or letter. We tackled the grading culture when it became apparent that we were failing too many kids. After looking at the research and forming a committee, a new policy was put in place. The result was a 75% decrease in failures over three years, increased achievement gains, and a graduation rate that was one of the tops in the state. Both the academies and grading example are not to say that technology doesn’t play a role. The true innovative nature of tech isn’t to tool or program, but instead how the teacher uses it in a way to improve learning outcomes for all kids.

As I have written in the past, innovation is more than an idea that purports to be new or better. The differentiator is that there is an actual result to substantiate a claim. When looking at the examples in the image, or the ones I provided, there is clear evidence that an idea morphed into something that led to improved results or even a new status quo. There should always be a willingness to innovate that is substantiated with significant changes to learning.
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The Ascent to Growth

I genuinely believe that most people want to get better in their professional role and they find comfort in growth. Who doesn’t want to make a difference while moving up the career ladder?  However, I say most because complacency, lack of motivation, or not being passionate about the work or the job can inhibit a drive to seek ways to improve.  Since the minority falls in this category, let’s focus on the majority.  For many of us, we are continually seeking out ways to grow and improve professional practice.  Even though the desire is there, and efforts are made, challenges arise.  These come in two primary forms: excuses and people. Let me elaborate on both.

People are our greatest asset, and when we invest in them, success likely follows.  There is no “I” in team, and to achieve goals as a system, the support of many is crucial.  Sometimes though people can play a role that works counter to what we set out to accomplish either at the individual or organizational level.  As much as they are essential in any culture, there are times when they can also impede growth. For reasons that vary, some people are not happy where they are or with the success of others.  What results are concerted efforts to undermine and derail the pursuit of improvement.  



It is essential to recognize both subtle and not so subtle behaviors exhibited by others as you strive to grow. These might be masked by platitudes that get you to rethink putting in the needed time and effort to improve your craft or to move a culture forward. Be confident in who you are and where you want to go. Don’t fall victim to the insecurities, fears, and unhappiness that other people might be grappling with as you work to get better. Even as you strive to learn and improve, a true leader also helps others do the same.  It is okay to focus on yourself when the situation calls, but in the end, helping the people we work with grow is just as important as what we do for ourselves. The process of achieving goals is much more fulfilling when it is a collaborative effort. 

In the words of Jim Rohn, “Excuses are the nails used to build a house of failure.” Now this quote might seem a bit harsh at first read, but if you view it with an open mind, you will see that it is quite accurate. In many cases, we believe we can’t accomplish a task or implement an idea because of the perception that a challenge is too difficult to overcome, or the idea might have failed in the past.  In either case, our mind starts to develop a myriad of excuses as to why something won’t or can’t work.  Common impediments include not enough time, lack of money, or too many mandates and directives. Guess what…these are never going away. Growth will never occur if the will to tackle these, and many other impediments aren’t there. If it’s important to you, then you will find a way. If not, then you will make an excuse. The key here is to focus on solutions, even in the face of some difficult challenges.  



Change is hard at both the individual and organizational level. The ascent to growth will not always be easy.  Maybe it’s not people or excuses that get in your way. Perhaps it is your own mind, which can be the fiercest adversary you face on the path to getting better. Confidence and belief are two of the most powerful forces that help to keep us focused on achieving goals.  Just remember this.  You are only limited by the barriers you develop for yourself. 

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Education for the 4th Industrial Revolution

“Don’t prepare kids for something. Prepare them for anything!”

I remember a world without the Internet, smart devices, mobile phones, 3D printers, and 4K televisions sets. After all, this was the world that many of us grew up in. There was an abundance of playing outside, reading, walking around the mall, going to the movies, and talking on the phone. Sure, we had our technology at the time, which now seems quite archaic compared to even the most rudimentary devices of today.  However, we were not connected even in the slightest bit when compared to the present. Rotary phones and face-to-face were the main, and really only viable, options available. Little did we know that we were in the midst of the 3rd Industrial Revolution and the dawn of the computer age was upon us. Disruptive change was upon us; we just didn’t know it back then.





Whether you like it or not, we are in the midst of the 4th Industrial Revolution and have been so for many years.  It has and will continue to, fundamentally change the way we engage with each other, work, and go through life. It is exhilarating as it is terrifying.  Take this view from the World Economic Forum:
We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another. In its scale, scope, and complexity, the transformation will be unlike anything humankind has experienced before. We do not yet know just how it will unfold, but one thing is clear: the response to it must be integrated and comprehensive, involving all stakeholders of the global polity, from the public and private sectors to academia and civil society.
Tom Murray and I presented a call to action, highlighting the need to transform teaching, learning, and leadership in Learning Transformed to meet the demands and challenges inherent in the 4th Industrial Revolution.  In the updated edition of Digital Leadership, I took it a step further.  Improving upon and then building pedagogical capacity in ways that align to the competencies that our learners will need in a world that is almost impossible to predict is critical.   Rest assured, it is not as arduous an endeavor as you might think. The key to future-proofing education, and learning, for that matter, is to empower students to think and construct new knowledge while simultaneously having them apply what they have learned in relevant ways. More specifically, education has to prepare kids to be competent in the following areas:
  • Critical thinking and real-world problem solving
  • Relationship building (inter and intra-personal)
  • Digital awareness and use
  • Career and job-specific requirements
So where to begin?  For starters, it is vital to get everyone on the same page. The Rigor Relevance Framework provides the common vision, language, and expectations to help learners develop the competencies to succeed in the 4th Industrial Revolution. For more detailed information, you can view a series of posts on the framework HERE.

Now more than ever, the importance of education cannot be overstated. However, things do need to change at scale.  The status quo cannot be tolerated.  If schools continue down the same path as they have for decades, two things will happen. In one possible scenario, our students could begin to abandon them as they will find more relevant and applicable programs and information online.  The more likely outcome though is that they will not be adequately prepared for the new world of work.  In either case, both of these should be viewed as unacceptable.  Challenging the mantra of TTWWADI (that’s the way we’ve always done it) requires both a bold and fearless educator.  The good news is that we have many of these people in our schools. 


One thing I have learned from hundreds of classroom coaching visits each year is that innovative practices are present. I have been so inspired by teachers and administrators who have begun to embrace different and better pedagogical techniques aligned to the competencies listed above while also improving outcomes in the process.  The challenge is moving practices that prepare kids to succeed in the 4th Industrial Revolution from obscurity to more mainstream.  We must not be satisfied with isolated pockets of excellence. Even though they represent a great starting point and should be celebrated, it is essential to remember that every learner deserves excellence. 

Will the learners in your school be ready?

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The Challenges Educators Face

We live in amazing times.  Technology, most specifically social media, has flattened the world. Remember when we had to get all of our professional literature and information from journals, books, conferences, over the phone, or people that we came in direct contact with? Educators now have access anytime from anywhere to people, ideas, resources, strategies, and feedback.  As much as this has been a game-changer for so many, we now have better access to research and evidence of improved student outcomes to really hone in on the types of changes that are needed in classrooms, schools, and districts across the world. 

Even with all the positives associated with what I listed above, the truth of the matter is that much of it doesn’t matter when the realities educators face are not given the attention that they deserve.  Just because something sounds good on Twitter and during a keynote or looks good on Pinterest and Instagram does not mean whatever is being promoted will work. Context matters. Finances matter. Facilities matter. Staffing and community support matter.  I have been blessed to not only deliver keynotes and workshops but also to facilitate job-embedded coaching on a long-term basis. It is the latter component of my work where I see firsthand the challenges educators are facing regardless of zip code.  This work has provided me with a more empathetic lens and has allowed me to tailor and personalize the coaching process as well as the feedback that is delivered.  


Image credit: NEA Today

How I see things is still limited and can be influenced by bias. Now don’t get me wrong. I see some significant obstacles and challenges thanks to the long-term work I am engaged in. However, I wanted to move beyond me and focus on the people who are in the trenches on a day to day basis.  This led me to pose a question on Twitter, asking educators to share their particular challenges.  You can see the tweet below. 




Here is a summary of the majority of the responses:
  • Fear of failure and willingness to fail forward
  • Helping educators understand and integrate maker-centered learning
  • Helping teachers and leaders break down silos and understand it is not a competition but a concerted push to provide students with learning experiences they need.
  • Effective strategies to remind adults we are preparing kids for the future not the adults for the future
  • The mental health of students. We don’t have the support needed for emotionally or mentally challenged students that are in the regular education class.
  • Dedicating time to fortify universal instruction and systematic procedures while continuing to attend to the intensive needs of the high volume of kids in crisis & experiencing trauma.
  • Inspiring high school students to choose teaching as a profession.
  • Attracting the best and brightest to the field
  • Boys’ achievement and engagement. There is a considerable disparity at present in our school across all years.
  • Finding the balance between "meet students where they are" and "getting them where they need to go." Many educators are clear on the former, then handhold & scaffold low expectations. Others are better at the latter then lose a good % of their class by not differentiating enough.
  • Lack of alignment of educational institutes knowledge with the practical world. Educational institutions are preparing the future leaders, and due to lack of such coordination they fail to groom themselves as per new emerging trends and increase their absorption level in industry.
  • Work-life balance 
  • Implementing Innovative student-centered learning that improves outcomes 
  • Matching sustainable grading practices that reflect learning
  • Empowering teachers and maintaining alignment to mission, vision, curriculum, etc.
  • Feeling genuinely supported in taking risks and being innovative in the classroom.
  • Students not taking responsibility. Even taking responsibility for picking trash up that they dropped.
  • Inclusion and REAL collaborative teaching... integration of universally designed practices to help all students (which covers social justice, restorative practices, SEL) and somehow helping more teachers embrace that accommodations are not cheating.
  • Screen time for students
  • Making technology purposeful, not just tech for the sake of it
  • Students don’t hold the information anymore as they can get it anywhere. There is a need to teach them not only to access safely and critically but also to apply and construct new knowledge.
  • Motivating digital immigrant teachers and administrators to have a growth mindset to try new strategies and tools.
  • Using interactive whiteboards like projectors
  • Teacher-student ratio
  • Principals seem to be regretting their decision to go into leadership as they have too much on their plate and not enough time. More supports are needed.
  • There is always a new program being purchased. It's used for a few years and then discarded, leading to a high level of initiative fatigue.
  • Real evaluation and accountability
  • School overcrowding, support of libraries by districts, and limited access to libraries
  • Principals with control issues
  • Antiquated buildings, facilities, and resources
  • Ideas that don’t align to consider the realities educators have to deal with
  • Drive-by, one and done professional development that is not on-going, job-embedded, aligned to research, have evidence to back up the investment and lacks accountability for growth.
There are a lot of challenges listed.  What would you add to the list above? 

By putting these and others front and center, efforts can be made to develop practical solutions. Before any new change or mandate, considerations have to be made as to the feasibility (and sustainability) of the idea, strategy, or investment.  Case in point. If you are asking teachers to differentiate instruction on a daily basis, class size and resources matter. Or if you are committed to blended learning, then a combination of pedagogical change as well as updated spaces is needed. It behooves all of us to consider reality when ideas are presented, whether through social media, workshops, professional development days, in books, or during keynotes and presentations.  The struggle for many is real, and they need our support.

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The Relationship Between Failure and Success

In life, there are certain truths. One of these is that to succeed, many times, you must first fail. Obviously, this is not always the case, but if you are like me and many others, success doesn’t come easily or on the first try.  Learning to ride a bike is one of many great examples that proves my point.  The process begins with training wheels to build up confidence, get a feel for pedaling, and learning how to brake.  Watching a child zip around on his or her bike at this stage is exhilarating, yet an anxious experience because of what comes next. Then the real challenge and test of resolve begin when the training wheels are removed.  Anxiety on the part of the adult sets in while fear and self-doubt creep into the mind of the child.  I can vividly remember falling numerous times. In the end, though, each failure became a building block for eventual success.



The point of the bike story and countless others is that failure should not weigh us down and in turn, prevent or obscure a pathway to success.  To this day, my personal and professional lives are fraught with varying degrees of failure.  However, I know full well that I would be in a much different place today in both regards if I looked on these experiences as negative and constantly dwelled on them.  This is not to say that I never did both. Sometimes it is hard to get over the hump when we don’t believe in our abilities and ideas. In the end, though, it all comes down to mindset and learning from mistakes.

There is a distinct relationship between failure and success. William Arunda sums it up nicely:
“Failure is not a step backward; it’s an excellent stepping stone to success. We never learn to move out of our comfort zone if we don’t overcome our fear of failure. The most progressive companies deliberately seek employees with track records reflecting both failure and success. That’s because someone who survives failure has gained invaluable knowledge and the unstoppable perseverance born from overcoming hardship.”
To succeed, you must accept that the chances are you are going to fail first. We have seen this lesson time and time again from famous failures throughout history.  The relationship between the two imparts some valuable lessons, which can influence our behavior now and well into the future.  Below are some essential learnings from failure and success:
  1. Determination is the fuel. You will get knocked down. The question is, will you get back up? Try and try again until you achieve the result you and others want.
  2. Use failure as a valuable form of feedback, which can lead to improvement and ultimate success.
  3. An agreement with ourselves to face fear head-on to tackle obstacles and challenges that are always part of the equation. Ignoring or shying away will always result in outcomes that are not favorable or acceptable in the long term.
  4. Mistakes are opportunities to learn. The key is not to make the same mistake twice.
  5. Consistent effort makes all the difference. 
There is a lot more that can be learned from this relationship.  After focusing at the individual level, it is essential to look beyond ourselves and towards the bigger picture.  System-wide success hinges on viewing change as a process, not an event. As the adage goes, there is no “I” in team.  Failure and success then become a shared responsibility where the “downs” are worked through, and the “ups” are collectively celebrated. In the end, we either sink or swim together in schools and organizations.  The choice is yours.  

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Zoning in on Change

The comfort zone is the great enemy to creativity; moving beyond it necessitates intuition, which in turn configures new perspectives and conquers fears. - Dan Stevens

There are many impediments to the change process. One of the biggest culprits is fear.  Many times, this either clouds our judgment or inhibits our motivation to take needed risks to both challenge and upend the status quo.  In other cases, we might be afraid of failure.  I often reflect upon how, throughout the course of history, many of society’s most celebrated success stories went through the heartache and letdown of not succeeding at first.  To put it bluntly, these famous failures have influenced our current lives in countless ways.  In their eyes, the act of failing was a catalyst to learn from mistakes and eventually implement ideas or create solutions that have fundamentally changed the world. Henry Ford said it best, “Failure is the opportunity to begin again more intelligently.” 

Another factor that has a negative impact on change is contentment.  An aspect of human nature is that when we are in a state of comfort, there is no real urgency to do something differently or better.  These mental habits lead to the creation of comfort zones that we rarely step outside of. Why should we if everything is great, right?  Or so our mind has us believe in a false dichotomy. The result is that we often then reside in a zone that is most comfortable, resulting in risk-averse behavior that impedes personal and professional progress.  What typically morphs are fallbacks on some of the most dangerous phrases in any profession such as that’s the way we have always done it, or it’s always worked this way. 

Comfort and fear are intimately connected. Whether separate or together they represent zones that many of us fall into and have trouble at times finding a way out of no matter how hard we try.  They work as powerful forces to keep us in respective lanes that are perceived to provide benefits, either individually or at the organizational level.  The reality though is that these zones hold us, and those who we serve, back.  For change to become business as usual and something that is pursued when needed, it is crucial that we identify where we are currently. The image below provides not only a great visual but also some critical context as to how we can put more energy into zones that lead to changes in practice. 



The main idea here is to find comfort in growth. As you look at the elements depicted in the image above, where do you see yourself dedicating the most time and energy? Be careful not to look at this as black or white.  There is a great deal of gray in each of the zones above.  I for one have added many additional elements through reflection to help move the majority of my efforts to learning and growth.  Consider developing questions aligned to each, using stems such as why, how, when, and what.  Improvement and ultimate success in the endeavors we are engaged in rely on acknowledging the zone where we spend the most time and making consistent efforts to invest more in learning and growth. 

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Digital Leadership: Leading Change from Where You Are | #DigiLead

A great deal has changed over the past few years not just in society, but also in education. Many of these changes are a result of the exponential advances in technology and the role these tools play in shaping both our personal and professional lives.  As a result, innovative practices emerged in many shapes and sizes. To answer the call of disruption, new thinking had to emerge. Back in 2009, I began calling for an evolved construct of leadership that would better serve schools in meeting the diverse needs of learners and stakeholders alike.  Below is my thinking on the topic that has resulted in the following iteration:
As times change, so must the practice of leaders to establish a culture of learning that is relevant, research-based, and rooted in relationships.  Digital leadership is all about people and how their collective actions aligned with new thinking, ideas, and tools can help to build cultures primed for success.  It represents a strategic mindset and set of behaviors that leverage resources to create a meaningful, transparent, and engaging school culture to prepare learners now and well into the future.
Over time I realized that the digital aspect was a supporting element and amplifier of what leaders in classrooms, schools, organizations, and districts do every day. Sure, there are some unique behaviors and characteristics, but for the most part, it is about identifying intended outcomes, applying an innovative lens, and arriving at them in better, more effective ways. What resulted was the formation of the Pillars of Digital Leadership, a framework for all educators to initiate and sustain innovative change that aligns to the core work that already serves as the foundation for every school or district learning culture. The premise is to do what we already do better by working smarter, not harder. 


Order your copy HERE.

The time has come for a new edition of Digital Leadership.  I can’t begin to explain how excited I am about the finished product as I have woven in what I have learned in the field helping schools apply the concepts to bring about evidence-based results.  Practical and realistic, this version compels all educators to lead from where they are as actions - not title, position, or power – are the key to sustainable changes that lead to actual improvements validated by both qualitative and quantitative measures. Below are some specific highlights embedded in the new edition:
  • A focus on efficacy: In the real-world of education results matter as well as how we arrive at them. Naturally then, this updated edition has research-based, evidence-driven, and learner-focused ideas and strategies that are innovative in nature that lead to observable improvements.  The last chapter of the book weaves all the concepts together while emphasizing the importance of efficacy in any change initiative. 
  • Practical and realistic: Ideas are great, but they have to consider the realities and challenges that schools and educators face across the world.  They also need to align with the core work that educators engage in daily.  The key with this update throughout is for readers to either grasp new ideas and strategies to readily implement or look to improve what they might already be doing. 
  • Evergreen: Many technology books are D.O.A (dead on arrival) once published.  The reason being is that technology changes so fast and tools come and go regularly. To account for this fact, I removed the majority of references to specific tools except for some of the most prolific ones such as Twitter, Facebook, Instagram, etc. The point here is simple. Tools and products will change. However, the means to implement them to transform teaching, learning, and leadership will remain relatively stable.  This edition is written in a way to withstand the test of time. 
  • Re-organized chapters and updated content: You will see not only new chapters but also revised headings and subheadings that are more reflective of the innovative practices that can be scaled in education.  I also re-organized some of the chapters by moving the ones focused on learning to the beginning of the book.  Based on the feedback I received on the first edition, I also beefed up content related to pedagogy. All in all, the new version has approximately 50% new content. 
  • Built-in study guide: Each Chapter ends with 4-5 discussion and reflective questions that are meant to move readers more readily to actions. Be sure to share your reflections, questions, ideas, and successes by engaging on social media using #digilead.
  • Fewer tools, more on leadership dispositions: As mentioned previously, tools will continue to change. That’s why you will see more of a focus on the dispositions of classroom, school, and district leaders that are necessary to initiate and sustain change. 
  • Anyone and everyone can be a digital leader: It is important to understand that everyone has the capacity to lead from where they are. Some of the most impactful leaders I have worked with, or for, have been teachers. The new edition speaks to all educators and empowers them to leverage their specific role to usher in needed change regardless of title. 
  • Updated and expanded research base – It is tough to deny how important this is. Research and evidence in support of ideas and strategies go a long way in building cultures of excellence that are defined by results.  What I hope has resulted is a scholarly piece of work that supports a practical and realistic pursuit of innovative change.
  • Forward by Sugata Mitra: He is a luminary as far as I am concerned, and his research validates many of the ideas presented in chapters 5 and 6, which focus squarely on learning.  His “Hole in the Wall” experiments, begun in 1999, revealed that groups of children could learn almost anything by themselves given Internet access and the ability to work collaboratively. Imagine the possibilities when this learning is facilitated by amazing educators, something the new edition fleshes out.
  • Pick and choose structure: Even though there is a sequential order to the book, it is written in a way that each chapter can serve as a standalone resource.  I wrote it this way so that readers can pick the most pressing, important concepts that they want to focus on to bring about needed change now.  
  • Full color – I will be the first one to admit that this is not that important, but it does add a nice touch.  If you have the first edition, you will see a substantial increase in the number of images throughout the book. My hope is that these add much greater context to the ideas and strategies presented. 
  • Digital resources – To add more substance and stay within a broad wordcount range, I scrapped the appendix from the previous edition.  At the end of the book, you will now see a section that has links to an array of digital resources such as downloadables, sample rubrics, standards alignment, and supporting frameworks. Since I control all of these links each will remain current.
If you enjoyed the first edition, I think you will like the updated version even better. I took to heart feedback I received over the years from readers as well as reflected deeply on my own writing to develop a resource for all, no matter where one is at with their educational career, whether it be in or outside of a school. Thank you for all that you do to support students, teachers, administrators, and other educational stakeholders around the world. My hope is that this new edition can serve as a resource to help you continue to meet and exceed the goals you set. 

Join the movement on social media using #digilead.


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